Tele-Help and Remote Service Provision Using RESORT Prototype System
نویسندگان
چکیده
The DE-4208 RESORT tele help prototype provides remote support for disabled users of PC based Rehabilitation Technology (RT) and their care persons in order to reduce existing barriers in daily usage and service of RT. The current RESORT prototype and its interface specification support also synchronisation of single switch users over narrow bandwidth network channels. The IP based RESORT system with its scaleable user interface is described explaining also the remote service API which allows to make already available RT software products ready to benefit from RESORT's tele help functionality. Experiences from real life tests and an outlook to current and future activities are given.
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Giving Wings to the Service Delivery Process – New Possibilities by the RESORT Tele-Service Approach
This paper describes the current activities of our research group in evaluating and continuously improving an innovative tele-service system for PC-based Assistive Technology (AT) products. Based on the outcome of the EU-funded project DE-4208 RESORT this tele-service system provides means for technical, therapeutic and pedagogical remote support for (a) the disabled users of PC-based AT and (b...
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